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Shipping + More

 

Domestic Shipping

  • Orders are shipped Monday, Wednesday, and Friday. (Central Time Zone)
  • US Postal Service tracking is provided.
  • Tracking number is sent to the email provided on the customer's order.
  • United States delivery time
    • First Class Mail 7-15 days
    • Priority Mail 5-7 days
    • Priority Mail Express 1-3 days
  • Keep in mind that the delivery time is an estimate and we have no control over how much time your local shipping provider takes to deliver your package to your address.

 

International Shipping

  • Orders are shipped Monday, Wednesday, and Friday. (Central Time Zone)
  • US Postal Service tracking is provided.
  • Tracking number is sent to the email provided on the customer's order.
  • United States delivery time
    • International First Class Mail 2-3 months
    • International Priority Mail 2-3 weeks
    • International Priority Mail Express 1-2 weeks
  • Keep in mind that the delivery time is an estimate and we have no control over how much time your local shipping provider takes to deliver your package to your address.
  • When tracking has not updated on the US Postal Service website, copy and paste the tracking number to the website of your local shipping provider that handles your international mail or call your local shipping provider and ask about your package.

 

14K Gold Jewelry Shipping Information

  • Orders are shipped Monday, Wednesday, and Friday.
  • 14K gold jewelry is shipped 8-16 days after order is placed. Not including weekends.
  • Because 14K gold jewelry is very valuable, the shipping provider will require a signature from the buyer during delivery.
  • 14K Gold Processing Time

 

Delivery

  • Once an order is shipped and out of our hands we are no longer responsible for the package.
  • We are not responsible for stolen & lost packages during transit.
  • Contact your local shipping provider if there are any issues with the delivery of your package or open a Missing Package Claim.

 

Incorrect Address On Order

  • Before placing an order, double check the address to make sure it is correct.
  • If the address on your order is not correct, contact us [HERE] as soon as possible.
  • For orders that have not been shipped yet, the address can be updated at no additional cost.
  • For orders that have been shipped and the address needs to be updated, will be charged the shipping rate provided on the original order.

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